AirPAY – Cashless payments with no device cost and fixed fees

February 27, 2025: Added an explanation about AirREGI and updated the information regarding the expanded gender selection options in customer management.

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What is AirPAY?

Hi there. Today, I’d like to introduce AirPAY, a service that allows you to implement cashless payment systems in physical stores at no initial cost.
Remarkably, the device itself is also free.

Basic Information

Product NameAirPAY
CompanyRecruit Co., Ltd.
Official Websitehttps://airregi.jp/payment/
Launch Year2015
Free Plan
CostTransaction fees from 3.24% ~

Overview

AirPAY is a cashless payment service provided by Recruit Co., Ltd.

While the following equipment is required for setup, you can use them at no cost.

  • iPhone or iPad (user need to prepare)
  • AirPAY app (free)
  • Card reader (free)

Additionally, there are no monthly usage fees. The only cost incurred is the transaction fee.

AirPAY also integrates seamlessly with the AirREGI POS (POS integrated cash register) system, which is another free app, allowing users to manage sales and inventory efficiently.

Supported payment methods include Credit card payments, Transportation IC cards, Apple Pay, PayPay and T-point payments.

Transfer fees are also free.

If your goal is to implement cashless payment in a physical store, AirPAY is easier to adopt and more cost-effective than similar services like Stripe or Square.

Recruit, with its robust strategy and sales capabilities, has made AirPAY a popular choice for many stores. While Square is also widely used, AirPAY seems more prevalent in Japan.

Recruit first launched the AirREGI POS system and later introduced AirPAY, which integrates with it seamlessly.

At the same time, Square is a strong competitor with built-in POS and e-commerce site functionality. This makes it ideal for businesses operating both online and offline.
Square’s e-commerce features also support online sales, in-store pickup, and delivery management.

What AirPAY can do

Key Features

  • Credit card payments
  • Transportation IC card payments
  • Apple Pay, iD, QUICPay payments
  • QR code payments (e.g., d payment / d払い, PayPay, au PAY)
  • Point-based payments (e.g., T-points, d-points)
  • Free card readers and AirPAY app
  • No transfer fees and no fixed costs
  • Integration with the free POS app, AirREGI

Rich related services

AirPAY is part of a suite of services known as the “Air Series,” all designed to support physical store operations. These services include:

  • AirREGI: POS system app
  • AirREGI Order: Contactless order-taking system for in-store use
  • AirWAIT: Queue management system
  • AirRESERVE: Reservation management system
  • AirSHIFT: Shift scheduling and management system
  • AirMATE: Restaurant management support system
  • AirWORK: Recruitment and hiring management service

Many of these services are also free to start and can be powerful allies for physical store management.

About AirREGI

Among the various tools available, AirREGI is most commonly used alongside AirPAY. It is a POS (Point of Sale) system that can be accessed via a web browser or an iPad app.

Since AirREGI is free to use, it is recommended for AirPAY users to adopt it as well.

However, AirREGI can also be used independently of AirPAY. This makes it a great option for businesses that have a physical store but no cash register or for those managing sales manually at events.

Additionally, AirREGI allows businesses to register customer data, making it useful not only as a cash dispenser but also as a marketing tool.

As of February 2025, AirREGI has expanded its gender options in customer data. In addition to “Male” and “Female,” users can now select “Custom Entry” or “No Response.” With the custom entry option, users can manually input their preferred gender.

Screenshot of the AirREGI admin console
Screenshot of the AirREGI admin console

Pricing

Below is AirPAY’s pricing model. For the latest details, visit the official pricing page.

Payment Fees

Credit card payments3.24%~3.74%
Transportation IC cards3.24%
Other electronic payments(iD/QUICK PAY)3.74%

Previously, some payment methods had a transaction fee of 3.74%, but as of May 2024, all payment methods have been standardized at 3.24%.

QR Code Payment Fees

QR code payments can be managed through AirPAY QR, which is also free to implement.
Transaction fees for QR code payments are as follows:

COIN+0.99%
Other QR payments2.95%

Supported QR payment methods include:

  • d payment (d払い)
  • PayPay
  • au PAY
  • Jcoin
  • Alipay
  • WeChat Pay
  • UnionPay QR payments
  • COIN+

For the latest details, visit the official pricing page.

Point Payments

AirPAY also supports point-based payments, such as T-points, through AirPAY Points.

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Author

Kota Shimizu
Director of web development & Farmer
Experienced in various creative productions such as magazine, video, and web production, advertising, sales promotion.
Currently, I am engaged in these fields as a freelance with a business name of Zatta Production.
This site introduces useful services that I've used or discovered.
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